Full Range of Customer Services

CUSTOMER CARE THROUGH MARKETING SUPPORT

Amico supports its customers by helping their businesses with marketing oriented services. We develop customized business plans for customers, design floor plans discuss office automation and management software, as well as consult on ambulatory surgical centers, hospitals, optical shops, and so on. We conduct specialized market surveys and develop brochures and marketing colaterals. We also offer consulting advice on advertising, media planning and general marketing support.

  Ideas
 
growth   Creating a professional office is a complex process that requires systems planning and analysis in order for the physican to maximize the operational and financial effectiveness of his practice whilst minimizing risks.

Amico helps the physicians in planning their office of the future. When it comes to the successful organization and development of an amubulatory surgical center, hospital department or a simple practice, Amico is the key source to approach for simplicity and savings that produce success.

PLANNING FOR YOUR FUTURE
Consultancy   In collaboration with experienced medical architects, Amico offers its clients a customized value-added approach to office systems planning. To meet customer's specific needs and achieve functional space planning, various schematic proposals are produced which may include final floor plans, elevations, sections and details, furniture, equipment locations as well as developing an optimum equipment list.


CUSTOMER CARE THROUGH ENGINEERING SUPPORT
csd  

Amico's service department is acknowledged by our customers and competitors alike as the paragon of the industry. Our uncompromising commitment to service means that our customers receive professional field service support, timely response and attention.

The company's factory trained service engineering workforce of 24 engineers operate from 12 service centers throughout the Middle East. A large inventory of critical spare parts are centrally warehoused in Jebel Ali Free Zone for prompt and efficient delivery.

We provide our customers with comprehensive service agreements, train hospital technicians and biomedical engineers in the day to day maintenance and operation of their equipment. This is a key part of our success.